At Gradonix, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our AI-powered educational management platform.
1. Information We Collect
1.1 Information You Provide
We collect information that you voluntarily provide when using our Service:
- Account Information: Name, email address, phone number, institution details, and role (teacher, student, administrator)
- Profile Information: Profile picture, bio, subjects taught or studied, grade level
- Educational Content: Assignments, tests, homework, student responses, grades, and feedback
- Communication Data: Messages, comments, and interactions within the platform
- Payment Information: Billing details (processed securely through third-party payment processors)
1.2 Information Collected Automatically
When you access our Service, we automatically collect certain information:
- Usage Data: Pages visited, features used, time spent, actions taken
- Device Information: IP address, browser type, operating system, device identifiers
- Log Data: Access times, error logs, performance data
- Cookies and Tracking: We use cookies and similar technologies to enhance user experience
1.3 Information from Third Parties
We may receive information from:
- Educational institutions that use our platform
- Authentication services (e.g., Google Sign-In)
- Analytics providers
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our educational platform
- AI Processing: To power automated grading, evaluations, and educational insights
- Personalization: To customize your experience and provide relevant recommendations
- Communication: To send updates, notifications, and respond to your inquiries
- Analytics: To understand usage patterns and improve our Service
- Security: To detect, prevent, and address technical issues and fraudulent activity
- Compliance: To comply with legal obligations and protect our rights
- Marketing: To send promotional communications (with your consent)
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Within Your Institution: Teachers, administrators, and authorized personnel at your school or coaching institute
- Service Providers: Third-party vendors who assist in providing our Service (cloud hosting, payment processing, analytics)
- AI Processing: AI and machine learning service providers under strict data protection agreements
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
4. Student Privacy (FERPA & COPPA Compliance)
We take student privacy seriously and comply with applicable laws including FERPA (Family Educational Rights and Privacy Act) and COPPA (Children's Online Privacy Protection Act):
- We collect student data only for educational purposes
- We require parental consent for children under 13
- We do not use student data for advertising or marketing
- We maintain appropriate safeguards for student records
- We allow parents and eligible students to review and request corrections to educational records
- We delete student data when no longer needed or upon request
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Secure data centers with physical security measures
- Employee training on data protection
- Incident response procedures
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our Service and comply with legal obligations:
- Account data is retained while your account is active
- Educational records are retained according to institutional policies and legal requirements
- Usage data is typically retained for 2 years for analytics purposes
- Backup data may be retained for up to 90 days after deletion
Upon request, we will delete or anonymize your data, subject to legal and operational requirements.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Opt-Out: Unsubscribe from marketing communications
- Restriction: Request limitation on how we use your data
- Objection: Object to processing based on legitimate interests
To exercise these rights, please contact us at admin@gradonix.com
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your session and remember your preferences
- Analyze usage patterns and improve our Service
- Provide personalized content and features
- Measure the effectiveness of our marketing campaigns
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Service.
9. Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
Third-party services we may use include:
- Cloud storage providers (Google Cloud, AWS)
- Payment processors (Stripe, PayPal)
- Analytics services (Google Analytics)
- Authentication services (Google OAuth)
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside your jurisdiction. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
11. Children's Privacy
Our Service may be used by children under 13 in an educational context with appropriate parental or school consent. We comply with COPPA and do not knowingly collect personal information from children under 13 without proper consent. Parents have the right to review, delete, or refuse further collection of their child's information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide more prominent notice, such as email notification.
Your continued use of the Service after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Team
Email: admin@gradonix.com
Legal Department: admin@gradonix.com
Website: www.gradonix.com
We will respond to your inquiry within 30 days.
Acknowledgment: By using Gradonix, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.